Cookie Policy
Learn how we use cookies and similar technologies to enhance your experience.
Last updated: May 31, 2026
Cookie Policy
> Learn how we use cookies and similar technologies to enhance your experience on our website.
Last updated: November 3, 2025
Table of Contents
- What Are Cookies?
- Why We Use Cookies
- Types of Cookies We Use
- Third-Party Cookies
- Managing Your Cookies
- Other Technologies
- Policy Updates
- Contact Us
This Cookie Policy explains how Medtrion uses cookies and similar technologies when you visit our website medtrion.ca. It explains what these technologies are, why we use them, and your choices regarding their use.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies contain information about your visits to the website, such as your preferred language, login information, and other settings that help improve your browsing experience.
> Note: Cookies cannot access your personal files or install software on your device. They are safe and commonly used across the internet.
2. Why We Use Cookies
We use cookies for several important purposes:
- Essential functionality: To enable basic website features and navigation
- Security: To protect your account and prevent unauthorized access
- Performance: To analyze how our website is used and improve its performance
- Personalization: To remember your preferences and provide personalized content
- Shopping experience: To maintain your shopping cart and checkout process
- Marketing: To deliver relevant advertisements and measure their effectiveness
3. Types of Cookies We Use
š“ Essential Cookies (Required)
These cookies are necessary for the website to function properly. They cannot be disabled.
- Session management and user authentication
- Shopping cart functionality
- Security and fraud prevention
- Load balancing and website stability
Duration: Session cookies (deleted when you close browser) and up to 1 year
š” Performance Cookies (Analytics)
These cookies help us understand how visitors interact with our website by collecting anonymous information.
- Google Analytics for website traffic analysis
- Page performance and loading times
- Popular content and user journey tracking
- Error reporting and website optimization
Duration: Up to 2 years
šµ Functional Cookies (Preferences)
These cookies enable enhanced functionality and personalization based on your preferences.
- Language and region preferences
- Accessibility settings
- Recently viewed products
- Chat widget and customer support tools
Duration: Up to 1 year
š¢ Marketing Cookies (Advertising)
These cookies are used to deliver relevant advertisements and measure campaign effectiveness.
- Google Ads and Facebook advertising pixels
- Retargeting and remarketing campaigns
- Social media integration and sharing
- Conversion tracking and attribution
Duration: Up to 2 years
4. Third-Party Cookies
We work with trusted third-party services that may place their own cookies on your device. These partners help us provide better services and understand our website usage.
| Category | Partners |
|---|---|
| Analytics | Google Analytics, Google Tag Manager, Hotjar |
| Advertising | Google Ads, Facebook Pixel, Microsoft Advertising |
| Support & Communication | Live chat providers, Email marketing tools, Customer support systems |
| Social Media | Facebook integration, Instagram widgets, Social sharing buttons |
> Note: These third-party services have their own privacy policies and cookie practices. We encourage you to review their policies for more information.
5. Managing Your Cookie Preferences
Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific websites
- Block third-party cookies
- Clear all cookies when closing the browser
- Set preferences for cookie notifications
Browser-Specific Instructions
| Browser | Link |
|---|---|
| Google Chrome | Manage cookies in Chrome |
| Mozilla Firefox | Firefox cookie settings |
| Safari | Safari privacy settings |
| Microsoft Edge | Edge cookie management |
Opt-Out Tools
You can opt out of specific tracking services:
> Important: Disabling cookies may affect the functionality of our website. Some features may not work properly if essential cookies are blocked.
6. Other Tracking Technologies
In addition to cookies, we may use other technologies to collect information:
Web Beacons (Pixel Tags)
Small transparent images used to track user behavior and measure the effectiveness of email campaigns.
Local Storage
Browser storage that allows websites to store data locally on your device for improved performance.
Session Replay
Technology that records user interactions to help us improve website usability and identify issues.
Fingerprinting
Collection of device and browser characteristics for security and fraud prevention purposes.
7. Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make significant changes, we will notify you by posting the updated policy on this page and updating the “Last updated” date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies.
8. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
Medtrion
Privacy Officer: Data Protection Team
Address: 3495 Rebecca St, Oakville, ON L6L 6X9
Phone: +1 (905) 330-1774
Email: privacy@medtrion.ca
Website: medtrion.ca
Cookie Consent
By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us.
> Your Rights: You have the right to know what cookies we use, why we use them, and how to control or delete them. You can exercise these rights at any time.
Related: Privacy Policy | Terms of Service